Privacy Notice for Mwani Zanzibar

Effective Date: 1st January 2025

Mwani Zanzibar ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and share your personal data when you use our websites, communicate with us, purchase our products, or engage with certain third-party partners, service providers, and vendors.

The data controller for the purposes of this Privacy Notice is Mwani Zanzibar. If you have any questions or complaints regarding our collection and use of your information, or if you would like to receive more information about how we process your information, please contact us via e-mail at hello@mwanizanzibar.com.

Acknowledgment

Please read this Privacy Notice carefully. Your practices and choices may vary depending on your region. By using our websites, communicating with us, and/or using our services, you confirm that you have read and understood this Privacy Notice.

What Information Do We Collect About You, How Do We Collect It, and How Do We Use It?

Depending on how you interact with our Sites, communicate with us, purchase our Products, or engage with Third Parties, we collect the following types of personal data:

How Do We Use Your Information?

We use your personal data for the following purposes:

• To Provide Services: Process and fulfill your orders, manage your account, and deliver requested products/services.
• Communication: Send transactional communications, such as order confirmations, shipping updates, and customer service inquiries.
• Marketing: Send promotional emails, newsletters, or offers related to our products and services (with your consent).
• Service Improvement: Analyze user behavior to improve our services and user experience.
• Legal and Compliance: Comply with legal obligations, resolve disputes, and enforce agreements.

Legal Basis for Processing Personal Data (GDPR Compliance)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases:

• Consent: When you opt-in to receive newsletters, marketing emails, or promotional offers.
• Contractual Necessity: We process your data to fulfill contracts, such as processing orders or providing customer support.
• Legitimate Interests: We may process your data for our legitimate business interests, such as improving services, marketing, and ensuring website security.
• Legal Obligation: We may process your data to comply with applicable laws, such as tax regulations or financial reporting.

Who Do We Share Your Information With?

We may share your personal data with third parties in the following circumstances:

• With Your Consent: To complete a transaction, sign you up as a customer, complete a payment, or provide services.
• With Our Affiliates: For organizational purposes within the Mwani Zanzibar group.
• With Third Parties: Service providers like payment processors, customer service, and marketing partners.
• Business Transfers / Bankruptcy: In the event of a merger, acquisition, or bankruptcy, your information may be transferred as part of the transaction.
• By Law or to Protect Rights: To comply with legal obligations or protect our rights, property, or safety.
  
  

Do We Transfer Your Information to Other Countries?

Your personal data may be stored and processed on servers in countries outside the EEA or UK, including the United States. These countries may have different data protection laws than your country of residence. Any transfer of your personal data will comply with applicable data protection laws, including safeguards such as Standard Contractual Clauses (SCCs).

Your Data Protection Rights under GDPR (EEA/UK Residents)

If you are a resident of the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR) regarding your personal data:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request the correction or update of incorrect or incomplete data.
• Right to Erasure: Request the deletion of your personal data in certain situations.
• Right to Restrict Processing: Request the restriction of processing your data under specific circumstances.
• Right to Data Portability: Request a copy of your data in a structured, commonly used format.
• Right to Object: Object to the processing of your data for marketing purposes or for legitimate business interests.
• Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at hello@mwanizanzibar.com. We will respond within one month, as required by the GDPR.

How Long Do We Keep Your Information?

We retain your personal data as long as necessary for the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings or opt-out via mechanisms we provide.

For more information, please see our Cookie Notice.

Links to Other Sites

Our websites may contain links to third-party sites with different privacy practices. We are not responsible for their content or privacy practices. Please review their policies.

Notice to California Residents (CCPA)

For California residents, under the California Consumer Privacy Act (CCPA), you have the right to:

• Request access to, deletion of, or opt-out of the sale of your personal information.
• For further details, please refer to the "Notice of Financial Incentive" section on our website.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of this notice.

For any questions or concerns about your privacy, or to exercise your rights, please contact us at hello@mwanizanzibar.com.